Relay

Private preview · Windows desktop app

An AI team that works in your inbox. You stay in charge.

Relay's agents read your email, do the work in your tools, from Power BI reports to quotes and follow-ups, and draft every reply. Nothing leaves until you approve it.

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  1. An email arrives

    Maya asks for a Q3 sales report and attaches a CSV. Relay picks it up from your shared inbox.

  2. Operations reads it and finds the right agent

    Your front-desk agent works out what is being asked and passes the work to Reporting. It only follows an arrow when it's sure.

  3. Reporting does the work in your tools

    It builds a Power BI report on your PC and checks every total against the file. Findings come from code, not guesswork.

  4. Nothing leaves without you

    The reply and the report wait for your approval, with what Relay found and why. One click sends it.

  5. Work moves between agents

    An invoice question goes to Finance, a quote request to Sales. Each answers in its own voice, and each reply waits for you.

  6. Every step is on the record

    What came in, who handled it, what the AI saw and what went out. Replay the last hour in the Team view.

Works with

  • Microsoft 365
  • Gmail & Google Workspace
  • Other IMAP mailboxes
  • Power BI Desktop
  • Any system with a web API
  • Claude, OpenAI, Gemini and more
  • Local AI with Ollama

How it works

Set it up in an afternoon. Approve work from day one.

1

Connect

Install Relay on a Windows PC, pick an AI provider (or run one locally) and connect your mailbox: Microsoft 365, Gmail or any IMAP account.

Getting started
2

Teach

Tell Relay about your business, drop in your price lists and procedures, and describe the tasks you want done. Relay drafts each skill for you to check.

How skills work
3

Approve

Every reply, report and change waits on the Approvals screen with what Relay found, what it did and why. One click sends it. Nothing goes out on its own.

Approvals and the audit trail

Agents

Each agent has its own job, voice and tools.

Set up Operations, Sales, Finance or Reporting the way you would brief a new hire. Each agent can have its own mailbox, its own skills and its own way of writing.

  • Passes the work: Operations keeps talking to the customer while Development gets the task with a plan Relay writes for it.
  • Hands over: invoices go to Finance, who replies in its own voice.
  • Only when it's sure: Relay follows an arrow only when it's confident the email fits. Otherwise the case stays put and a person decides.
  • Watch them work: the Team view shows who is doing what, and can replay the last hour or day.
Agents and the Team view
Relay's Team view: Operations, Development, Sales and Finance cards with live status, arrows between them, and a feed of what happened.
The Team view in Relay: every dot and status comes from Relay's own log.

Inside Relay

Real work, shown before it's sent.

These are screens from the app, not mock-ups.

01

Send a CSV, get a Power BI report back

Relay writes a Power BI project, opens it in Power BI Desktop on your PC, and checks every total against the file. The findings come from code, not from the AI's guesswork.

An approval in Relay showing a Power BI report built from a CSV, the findings, and checks that the totals match.
02

Skills your business writes

Describe a task in plain words and Relay drafts a skill: when to use it, what it must know first, the steps and how to reply. Try it on a sample email before you switch it on.

Relay's Skills screen listing the business's skills.
03

Weekly checks that stay quiet until something changes

Ask for a report every Monday. Relay refreshes it each week and only writes to you when a number moves far outside normal, with the likely cause.

A weekly alert in Relay explaining which region dropped and why.
04

See exactly what the AI saw

Names, emails, amounts and account numbers are swapped for placeholders before anything reaches the AI, then put back on your PC. Every case shows the masked text.

The 'What the AI saw' panel showing placeholders such as CUSTOMER_1 in place of real names.

Safety

Built so you can say yes to AI at work. Relay drafts, you decide. Private details are hidden from the AI, and every step is written down.

Your OK before anything leaves

Replies, shared reports and changes in your tools wait for approval. If the draft changes after you approve, it needs approving again.

Private details stay private

Before the AI sees an email or a spreadsheet, Relay swaps out what's private:

Maya Rahman at Meridian Bank owes €48,200

A full audit trail

Every case keeps what came in, what Relay decided, what the AI was sent and what went out. Nothing is edited after the fact.

Runs on your PC, or fully local

Relay and its database live on your Windows PC. Pair it with a local AI model and email content never goes to an AI company at all.

Safety & privacy in detail

Use cases

Give it the work you'd give a capable colleague.

Sales reports that flag what changed

Email a sales export and get a Power BI report with findings checked against the data. Ask for it every Monday and Relay only speaks up when something moves.

Power BI Desktop

An inbox that answers itself, with your OK

Quotes, order status, invoice questions and meeting requests are sorted, routed to the right agent and drafted in your voice, asking for anything missing instead of guessing.

Microsoft 365 · Gmail · IMAP

Work inside your other systems

Connect Relay to your CRM, accounting, ticketing or shop system. It looks up orders and customers to answer properly, and any change it proposes waits for your approval, with what was there before saved first.

Any system with a web API

Ask Relay

Set up Relay by talking to it.

Ask Relay is a chat that builds your setup with you. Drop in your company profile and price lists, and it proposes your agents and skills one card at a time. Nothing is saved until you confirm it.

Ask Relay can't change approval rules, tool permissions or privacy settings. Those stay on screens you control.

How Ask Relay works
Here's our company profile and price list. We sell managed IT to small firms.
Thanks. I suggest three agents: Operations for the service desk, Sales for quotes and Finance for invoices. Here's the first one:
New agent: Sales
Handles
Quote requests, pricing questions, demos
Skills
Quote request (from your price list)
Tools
None
ConfirmEdit

Pricing

Start with everything. Keep what you need.

Free

$0

For one person trying Relay on real email.

  • 1 agent
  • 100 emails a month
  • Starter skills plus 3 of your own
  • Approvals, audit trail and private-detail masking
  • Help from the docs
Start with the trial
30-day full trial

Paid

$49/ month

per installation, or $490 a year (2 months free)

For a team that wants Relay doing real work every day.

  • Unlimited agents and emails
  • Unlimited skills
  • Connections to any system with an API, and Power BI reports
  • Scheduled reports and weekly checks
  • Templates and playbooks for setting Relay up
  • Email support
Start 30-day free trial

Implementation

from $6,000setup

then $400 a month, which includes the Paid licence, updates and email support

We set Relay up for your business and look after it.

  • Everything in Paid
  • We write your identity, agents and skills with you
  • Connected to your mailboxes and tools
  • A shadow week before anything goes live
  • Ongoing support and updates
Talk to us

Prices are per Relay installation (one PC, one company workspace), not per user, and exclude any tax. You pay your AI provider separately, or use a local AI. Every account starts with 30 days of Paid. After that Relay moves to Free unless you upgrade. Nothing is deleted.

Meet your new team.

Download Relay, connect a mailbox and approve your first AI-drafted reply today.

Start 30-day free trial Have us set it up